Atlanta Network Systems has proven its resiliency over the past few months with the ever-changing economic conditions from the Covid-19 response. The challenges associated with the virus have given us a chance to adjust our daily procedures and better prepare for any possible office environment required to meet these challenges. The adjustments to home offices have been nothing short of a home run.
We have shown the capabilities of not just surviving from our home offices, but fully thriving without skipping a beat. We are seeing faster response times through email and less hold times on the phones than ever before.
Despite the economic changes, ANS has remained in strong financial shape and has not had to make a single adjustment to any factors regarding employment and day to day operations. No matter the challenges thrown against us, our tech support, project management, and warehouse is fully operational and ready to fulfill your project needs.
Atlanta Network Systems has been prepared to be fully functional from home offices since the very beginning. We have responsibly decided that it is in everyone's best interest that employees are to work from home until further instruction. We look forward to giving our customers and technicians the exact same high level of service and responsiveness as we march through these trying times.
Atlanta Network Systems has become a national leader in the service and installation industry over the past 25 plus years because of our strong ability to adapt to the ever changing technological environment. One of the fastest growing areas amongst this technology is Digital Signage. When it comes to nationwide rollouts, a strong, experienced, and extremely knowledgeable technical support team is paramount to ensuring the success of our daily operations. To take our strengths to the next level, our very own Patrick Ayers took the trip to Irvine, CA to become an official Samsung Certified LED Specialist. This training consisted of hands on interactive digital experience where he learned how to effectively build, mount, wire, configure, and commission Led cabinets and modules in LED Walls. Patrick was also exposed to two days of specialized mount training at the Premier Mounts facility. He personally was exposed to the training of 4 different custom made mounting systems. Patrick now has a powerful understanding of exactly how these LED panels work, what they are capable of doing, and how to professionally install them for our broad range of customers. This insatiable hunger to attain knowledge and broaden our expertise allows ANS to remain a nationwide powerhouse in the service and installation industry.
Atlanta Network Systems has become a national leader in the service and installation industry over the past 25 plus years because of our strong ability to adapt to the ever changing technological environment. One of the fastest growing areas amongst this technology is Digital Signage.
When it comes to nationwide rollouts, a strong, experienced, and extremely knowledgeable technical support team is paramount to ensuring the success of our daily operations.
To take our strengths to the next level, our very own Patrick Ayers took the trip to Irvine, CA to become an official Samsung Certified LED Specialist.
This training consisted of hands on interactive digital experience where he learned how to effectively build, mount, wire, configure, and commission Led cabinets and modules in LED Walls. Patrick was also exposed to two days of specialized mount training at the Premier Mounts facility. He personally was exposed to the training of 4 different custom made mounting systems.
Patrick now has a powerful understanding of exactly how these LED panels work, what they are capable of doing, and how to professionally install them for our broad range of customers. This insatiable hunger to attain knowledge and broaden our expertise allows ANS to remain a nationwide powerhouse in the service and installation industry.
Atlanta Network Systems has become a nationwide leader in the area of service in installation by priding our self on being able to provide a wide array of services and solutions to our customers.
Our award-winning management of the field is only getting stronger as our team strengthens and broadens our knowledge and skillsets.
Our very own Heather Baxter just recently attended the two day Lencore Certified Installer Training Course. Lencore products are trusted all over the nation for helping with reduced noise distractions, protecting speech privacy, boosting productivity, and improving office acoustics.
Employees can waste as much as 86 minutes per day due to noise distractions. Sound masking helps reduce noise distractions. 60% of office workers cite the lack of speech privacy is their main driver of dissatisfaction. Sound masking helps protect speech privacy in open spaces and private spaces. Open floor plans are the new normal. Sound masking helps make the modern office more productive. Many offices are awkwardly quiet, or uncomfortably loud. Sound masking helps create the perfect acoustical environment to make workers comfortable.
ANS is fully equipped with the knowledge and expertise to efficiently complete any nationwide rollout of these products. Reach out to us today to get your next project started!
InfoComm is the largest pro-AV show in North America, with 44,000 attendees and 1,000 exhibitors representing every facet of audiovisual technology.
It's the one event that has it all- the largest audio expo, largest digital signage expo, largest collaborative conferencing expo, plus the hottest products, emerging trends and top-notch professional development under one 500,000+ net square footage roof.
High-level executives and decision-makers from the commercial AV and installation markets recognize InfoComm as the center of the industry and its premier marketplace. Technology managers at Fortune 500 corporations, AV professionals from major universities, and design consultants and systems integrators who create multi-million dollar installations all congregate at InfoComm to source the products they need to deliver today's exceptional communications experiences.
ANS specializes in the installation and service of the technology placed on display at events such as InfoComm. Reach out to us today to see how we can get your next project started.
ANS specializes in complex and extensive digital signage installation on the nationwide level.
Digital Sigange is put into place to increase customer engagement with high quality, attractive visuals that can be adjusted through a touchscreen control panel. The control panel allows for dynamic and contextual updates, thus making this far more cost effective than the typical poster advertising. Digital signage is also highly effective in training room situations to simulate a more in person feel for business meetings. Digital signage allows you to deliver a professional, attractive, and fresh visualization of your brand that will increase sales and customer loyalty.
ANS brings the vision of your project to life. Contact us today and let's see how we can get your next project started.
We are in mourning from the loss of our great friend Jim Burton. Jim was an incredibly accomplished writer, pastor, husband, father, and friend. Although Jim was fighting a long hard battle with ALS, he always was a blessing to everyone he came in contact with. Jim is the epitome of having a kind and loving soul despite being faced with enormous adversity.
We look back and smile today at the thought of our treasured memories shared with Jim.
Please enjoy our video that we created to spread awareness and raise money for Jim's cause.
https://www.youtube.com/watch?v=MCTx8wQbL6Q&feature=youtu.be
Tired of calling in for support and being put in a line for the next available representative?
There is nothing more frustrating than being placed in a seemingly never-ending line of awaiting callers when you desperately need answers for your project.
ANS has made the commitment to stand out by making sure the phone is answered by a real person who can always provide real answers.
Every ANS employee is fully trained to handle and manage the phone calls as they come in which ensures someone will always pick up. Additionally, all our project coordinators are ready to support and manage projects past office hours from our cell phones. Our response from coast to coast is simply un matched in the industry.
ANS has been a national leader for over 20 years by adopting the firefighter like response to our customer?s needs!
Surecall booster kits contain everything required for installation. It includes a magnetic antenna for roof mounting, an interior patch antenna including velcro mounting tape, both a 12V DC power adapter and a 12V DC power splitter, and a magnetic phone mount.
ANS is a nationwide leader in the servicing and installation of Digital Signage
ANS offers highly skilled technicians for nationwide Digital Signage Installation and service. ANS provides Digital Signage Installations that can communicate video displays in a variety of different methods to reach your specified target market. Digital Signage Installation can be something as simple as a video display above a checkout line to anything as complex as a high profile advertisement along a major roadway.
ANS Digital Signage can educate mass amounts of people on a product in a more cost effective way compared to other forms of mass visual communications.
ANS can create your perfect Digital Signage displays that will turn heads and kick start your products future purchase into the consumers mind.
ANS Offers Rare Value with Our Vsat Technicians
VSAT systems (Very small aperture terminal) are used for satellite communications of data, voice, and video signals. Corporate communications provide direct reception of satellite transmissions broadcasts on a large scale.
ANS has been a leader in the corporate communication business for over 27 years now originating from Scientific Atlanta. Our ability to service and install a wide variety of nationwide VSAT systems is simply unmatched in the industry.
We have developed a vast network of nationwide installers that have installed and maintained systems for many major companies and government agencies.
As businesses remodel and grow, the need to relocate and update their Vsat systems is very common. Pictured here is an example of a full VSAT Deinstall and Reinstall for Clear Channel.
ANS has been a top Nationwide Service and Installation company over the past 27 years by engraining certain qualities into our technicians.
Our project coordinators always instill the concept of solution oriented attitudes and patience into our technicians. With the vast majority of sites being "site unseen", there are bound to be issues and complications that we will have to persevere through.
Our technicians are certified and tested to ensure they are professional, knowledgeable, and capable of getting your installations done in a neat timely manner. We have a quality control team that revises a list of mandatory photos that are uploaded upon completion of every single job.
Time management is crucial when our technicians are working to complete several jobs per day. When issues arise, we have an escalation procedure set in place to make sure they get the help needed so the schedule can be maintained. Our technicians are managed carefully to make sure appointments are kept and jobs completed on time.
To get your next project started, call 770 831 0090 or submit into the information request!
ANS president Vicki Burrell has always preached the importance of cross training and team work amongst our ANS family.
These work principles have allowed ANS to remain a top nationwide installation and service company for over 27 years now. Our highly experienced and knowledgeable project managers are equipped to handle all territories, installers, and scopes of work. When someone is away on vacation or sick, there is always another team member ready and able to fill that spot. We make sure that your project management never skips a beat and is constantly effectively monitored.
Our team is excellent at communication and putting a stop to problems immediately when they arise on the nationwide level. We frequently have war room meetings and a fire fighter like response when issues arise. We are professional problem solvers who work tirelessly for you!
There are several key ingredients that make ANS an incredibly reliable Nationwide Installation and Service Company. We will be highlighting the following today- Technical Support, Inventory Control, and Logistics Management.
Technical Support- Our team of highly knowledgeable technical support agents are crucial when dealing with adversity on site. These guys are solution oriented, patient, and excellent advisors to our technicians. Our technical support team takes the time to learn all our customer?s scopes of work from A to Z. This leads to less time on site and higher customer satisfaction!
Inventory Control- With countless parts being shipped, installed, and serviced throughout the nation, a top-notch inventory control team is crucial. ANS manages the inventory close outs of hundreds of jobs a day nationwide. Our inventory team and integrated systems are designed to catch every part that is installed, deinstalled, or reinstalled on every site.
Logistics Management- One of our major strengths is the ability to get jobs done quickly with very little notice. We are widely known for getting the jobs done when it counts. If a hot site comes to us, you can rest assured we will be able to overnight the equipment and get the job done when it matters most.
Our Technical Support, Inventory, and Logistics specialists Steven Healy, Brian Oglesby, and Curry Prejeant are below!
ANS provides enormous value for our customers with the ability to handle project installation and service on the nationwide level.
No matter how small or large the project is, we have the knowledge, resources, and leadership to execute your installation plan by your due date. Our project and logistic coordinators will work with you to make sure all equipment and inventory is delivered and accounted for correctly.
To get your project started, please submit into the information request or call ANS at 770 831 0090
One of our top performers amongst the entire nation is our very own Kenny Kim.
Like many of our technicians, Kenny excels in numerous scopes of work ranging from satellite, 4g, dsl, structured cabling, and digital signage installations. He displays a constant positive, solution oriented attitude when faced with adversity on site. This creative mindset is needed for all our installers with the vast majority of sites being "site unseen" before arriving. Kenny is a superstar at getting the job done in a timely, professional, and neat fashion.
Kenny is rewarded below as installer of the year for the Eastern Hughes District.
Congratulations Kenny!
ANS has always emerged to the forefront when it comes to natural disaster relief.
Hurricane Harvey and Irma left the people and their infrastructure totally devastated. ANS comes in to the equation with one mission- to supply the city with the highest quality technicians and equipment to get as many businesses back on line so they can help server their community.
ANS partners with Hughes Network Systems and FEMA to install or restore as many Jupiter Vsat systems on businesses that need their point of sale back on line. These systems can be installed in numerous locations, including the roof, side walls, and pole ground mounts. Our tech support team works tirelessly to support our installers and trouble shoot any issues they may have while on site.
There is no one more passionate than president Vicki Burrell when it comes to natural disaster relief. Vicki Burrell, Brian Oglesby, and Gabriel Baez are rewarded for their tremendours efforts below.
ANS was recently recognized with several awards at the latest Hughes conference!
Performance to Customer Due Date- This award is the single most important metric in all that we do. Meeting the customer due date is mission critical. ANS organizes the equipment, technicians, and coordinates the installation to make sure your job is completed by your due date.
SME ( Small Medium Enterprise) Days to Install- ANS is widely known for our satellite installations. This award was given to ANS for the fastest days to install from point of receiving the order amongst other distributors
Scheduled at Time of Order- ANS manages a nationwide real time scheduling system for all SME ( Small Medium Enterprise) satellite installations. This award is for the excellent management of this system, leading to higher customer satisfaction when scheduling at the time of order placement.
Order Closure Award- ANS has an order closure team that ensures the correct parts are absorbed from inventory on each job. This award is given for timely and accurate close outs. This allows for our customers to be paid and billed faster.
Best Inventory Award- ANS manages the incoming and outgoing of thousands of parts nationwide. This award is for excellent management of logistics and accurate inventory counts amongst thousands of installers and storage locations.
ANS prides itself on providing fully certified, professional, and quality technicians on all of our sites. Our customers have the ability to leave feed back on our techncians performance, preparedness, and professionalism. Our technician spotlight today is on our very own Reginald McCauley. Take a look at what customer Tara Carmichael out of Roxboro NC had to say about her recent Satellite Installation!
Tara- "Just wanted to say that the tech that installed our service/equipment for us, was VERY VERY pleasant, polite, knowledgable. He arrived first thing this morning (8am), & had WONDERFUL suggestions about where to put our satellite & how to run our cable!!
He had a GREAT PERSONALITY & was very easy to talk to, knew what he was doing--but made us feel included by asking for our preferences!! He was very sweet to our child & had the best sense of humor!! So, THANKS TO REGINALD MCCALLEY! (REGGIE)!!!"
For more information on how to get your next project started, please call ANS at 770 831 0090 or use the Contact Tab at ANS-SAT.com
Atlanta Network Systems has continued to support our friend Jim Burton and his battle with amyotrophic lateral sclerosis (ALS), also known as "Lou Gehrig's Disease". ALS is a neurodegenerative disease that affects nerve cells in the brain and spinal cord. We have been incredibly fortunate to watch Jim continue to thrive as a leader and author despite his condition. The Dahlonega Nugget recently highlighted the release of his new book. Here is what they had to say!
Jim Burton didn't plan to write his latest book without typing.
But he's the type to do whatever needs to be done to get the story out.
The former world-traveling photo journalist has spent a career working for major daily newspapers and magazines, as well as ministering to people as a lay-preacher and missionary.
He was diagnosed with ALS, commonly known as Lou Gehrig's disease,6 years ago.
Burton said ALS affected his legs first, but after a few years began to make it difficult to type.
The Chelsey Park resident began trying out talk-to-text software for the computer he used to write his books even before the time he really needed to rely on it.
He said the "Dragon Dictate" software was cumbersome, but it allowed him to keep writing.
"As a writer I feel like I'm meticulous," Burton said.
He said that when writing a 60,000 word manuscript, mistakes can get lost.
"With experience you get better at using the software. It learns your voice and cadence and your vocabulary," he said.
Burton, who has published books about living life according to God's guidance, turned his attention to the subject of ALS in his 2014 book Life in the Blue Zone.
But more recently, he has turned his attention to fiction.
He recalled reading many John Grisham novels and thinking that he could write in the same genre.
His latest book is called Ransomed.
Burton said it is the story of a couple whose baby is kidnapped with plot twists that include real-world issues such as terrorism, but also Christianity.
He said readers will understand the cover photo much better after they read it.
Family, friends and fellow Chelsey Park residents gathered to celebrate the release in Dahlonega last week, where Burton proudly read from his book and answered many questions about it.
The book is the first in a series to be published.
Burton said that during his career, his camera has taken him around the world, including 18 countries and four territories.
He recalled a particularly harrowing trip he experienced as a photographer with a missionary team traveling to Iran on a C130 plane.
When the group landed in Sanandij, Burton said their plane was circled by military personnel with machine guns.
Ultimately they reached the refugee camp to bring aid to the Kurdish people.
Burton spent his career traveling to locales such as Japan, Hong King, Korea, Russia and the Middle East.
Later in his career he moved to Forsyth County where he spent more time as a minister to several area churches.
He said he is happy to say he doesn't have regrets in life, as he as been fortunate to travel widely and have many experiences.
The link to Jim's new book is below! Enjoy!
https://www.amazon.com/Ransomed-Jake-Shannon-Blue-Novel/dp/1945620560/ref=sr_1_1?ie=UTF8&qid=1548856617&sr=8-1&keywords=ransomed+jim+burton
The key qualities that have made ANS an exceptional nationwide installation and service company include excellent responsiveness, high standards of work, and the precise cross training of employees.
The excellent responsiveness places emphasis of valuing the customers time when calling in. When the phone rings into ANS, every phone will ring at every desk to ensure that you are able to speak with someone immediately. The whole waiting in the que system for the next available representative is nonexistent at ANS. President Vicki Burrell has taken out all glass in the offices to maximize communication among the team. The employees work as one to satisfy the customer's informational needs.
Our high standard of work is based on dependability and attention to detail. ANS prides itself on getting the job done quickly and correctly on the first visit. All jobs are photo documented and uploaded to an intricately designed portal. These photos are then checked by a quality control auditing team to ensure our high standards are met on every job.
One of the most valuable qualities of our employees is that they are all cross trained. All the project coordinators are equipped to cover all scopes of works and territories. If someone is out or on vacation, there is always a team member equally qualified and knowledgeable to fulfill their duties, so your project doesn't skip a beat.
Over the past 25 years, Atlanta Network Systems has built up a complete portfolio of installation services utilizing a growing national network of installers. ANS has become one of the leading technology providers in the U.S. and has successfully installed over half a million systems. These services range from Digital Signage, Satellite, Structured Cabling, and Cell Service Booster systems.
The founding of Atlanta Network Systems can be described as a story of faith in a shared vision, taking risks, and overcoming challenges. The stars of the story include former Scientific Atlanta employees and installation experts Jim Drummond, Vicki Burrell, and Brenda Durham. After coming together into the same work division at Scientific Atlanta and realizing the nationwide installation potential that the three could generate together, Jim proposed an idea to Vicki and Brenda that would change their lives forever.
The idea to break away in search of more responsibility, potential for growth, and the pride of calling their nationwide installation business their own was launched. Although the potential risks were large, the three combined their strengths to produce the perfect formula of resources for success. Brenda’s exceptional accounting skill, Vicki’s experienced operational skills, and Jim’s leadership skills, created confidence among the group. A common level of trust and respect instilled throughout the team confirmed that they were ready to take this great leap and become one of the most elite nationwide installation companies around. Plans were created, resignation letters signed, and Atlanta Network Systems was born.
On December 10, 2012, the lives of the ANS team were changed forever. The passing of Atlanta Network System’s founder, Jim Drummond, left a hole in all our hearts that could never be filled.
Over the past five years, I have been incredibly blessed to be able to watch ANS not only adapt but thrive as a nationwide service and installation company. It never ceases to amaze me how we have been able to constantly overcome challenges in the face of such tremendous adversity in an ever-changing technological industry. The fire fighter like response to solving problems has been unlike anything I’ve ever seen in any other organization.
The immediate emergence of Vicki Burrell as our leader has been pivotal to the continued success of ANS. With over 40 years of experience as a top management leader in the industry, ANS could not have fallen into better hands. Her passion, drive, and love for this company is simply unmatched. As the industry has changed, Vicki’s leadership has been the driving force in nearly tripling the size of our nationwide field force. The scopes of work that our highly skilled technicians can install and service has rapidly grown within Digital Signage, Satellite, Structured Cabling, and Cell Service Boosting.
Even though Jim is no longer here with us, his memory and life lessons taught will live on forever. The values of hard work, integrity, and respect were instilled into each ANS team member. These values hold strong today and will continue to hold for years to come.
We love you and miss you more than words can express Jim Drummond. We know you are incredibly proud and are smiling down on us bigger than ever today.
To get your next project started- Please Call 770 831 0090 or click CONTACT at ANS-SAT.com